Terms & Conditions

Article 1 (Application)

These Terms & Conditions set forth the terms and conditions governing the use of the products and services provided through the online store operated by Souls & Mellow (hereinafter referred to as the “Store”).

By using this website, you are deemed to have agreed to these Terms & Conditions.

Article 2 (Purchase of Products)

Customers may purchase products through the methods provided on this website.

The Store reserves the right to cancel or decline an order due to inventory availability, payment-related issues, or other reasonable circumstances.

Article 3 (Prices and Payment)

The purchase price of each product shall be the price displayed on this website.

The available payment methods and payment terms shall be as specified during the checkout process.

Article 4 (Shipping)

Products will be shipped according to the delivery schedule stated on the relevant product page or in the order confirmation email.

Delivery may be delayed due to weather conditions, circumstances affecting the shipping carrier, customs procedures, or other reasons beyond the Store’s control.

Article 5 (Returns, Exchanges & Refunds)

The terms and conditions regarding returns, exchanges, and refunds shall be governed by the Returns & Refund Policy separately established by the Store.

Article 6 (Intellectual Property Rights)

All rights to the text, images, logos, designs, and other content displayed on this website belong to the Store or the respective rightful owners.

Reproduction, republication, or use of such content without the Store’s permission is prohibited.

Article 7 (Prohibited Activities)

Customers shall not engage in any of the following activities when using this website:

• Any activity that violates applicable laws or public order and morality
• Any activity that interferes with the operation of this website
• Providing or registering false information
• Any activity that causes damage to a third party or the Store

Article 8 (Disclaimer)

The Store shall not be liable for any damages arising from the use of this website or its products, except where such damages result from the Store’s intentional misconduct or gross negligence.

The Store shall also not be liable for any damages arising from communication failures, system failures, delivery delays, or other circumstances beyond the Store’s reasonable control.

Article 9 (Changes to These Terms)

The Store may modify these Terms & Conditions as necessary.

Any revised Terms & Conditions shall become effective when they are posted on this website.

Article 10 (Contact)

For inquiries regarding these Terms & Conditions, please contact us at: